Many patients at CHP’s Belgrade medical clinic panic a little bit if the medical assistant, Kaleena Uber, is not the one greeting them in the waiting room inviting them back for their provider visit. A staple at the clinic for the past four years, Kaleena’s warm smile and caring demeanor are like having a family member on the healthcare team.
“I truly enjoy the relationships I have with both my co-workers and patients and I love helping people,” Kaleena said. “I get to do that here every day. I make it a priority to get to know our patients; it helps make them comfortable and not dread coming to see their provider. Providing a safe and friendly environment for them is an important part of their healthcare.”
Kaleena started with CHP in 2005 in an administrative role in Bozeman. After a three-year stint, she left but returned in 2012 as a medical assistant. As a professional goal, she challenged the national certifying exam for medical assistants this past summer – while on maternity leave with her second daughter – and passed with flying colors! She also serves as a “SuperUser” on CHP’s new electronic health record helping others with questions and training tips.
“I came back to CHP because I knew it was a place that I loved to work,” Kaleena said. “No matter your position, you are treated with respect and integrity. The work that we do every day is rewarding and selfless. CHP is like a family, and I love families!”
And as an enrolled member of the Kickapoo tribe in Horton, Kansas, Kaleena has a large extended family, having also lived just off the Fort Peck reservation in northeastern Montana. Her father is the Native American Studies department head at Montana State University.
“I am very proud of my heritage,” she said. “I am so passionate about changing the way Natives are viewed and fighting the stereotypes that are out there. Racism is very much alive and reality for both me and my kids. I never want my girls to experience this and I want them to be just as proud of who they are as I am, so I fight every day to break down these views and educate the best I can.”
CHP is fortunate to have Kaleena’s leadership, passion, and commitment in the Belgrade clinic giving her best each day to make every patient’s experience better.
“Kaleena always works her hardest to help the patients whatever their needs might be that day, often going above and beyond what is expected,” said Jane Mergy, FNP, the nurse practitioner on Kaleena’s team. “She always brings a positive attitude to work and I feel very fortunate to work with Kaleena. I know patients feel the same way!”